PRIVACY NOTICE
Publication/last update date: 20/03/2024
This privacy notice (the "Privacy Notice") applies to the processing of your personal data
carried out by LEGRAND in the context of your access to LEGRAND services (the
"Services"). The Services are provided through applications developed for your professional
use (the "Application"), in the context of your installation, as a qualified installer, of products
manufactured by LEGRAND or by other entities of its group.
For the avoidance of doubt, the Privacy Notice does not cover:
- the processing carried out by LEGRAND of personal data relating to end-customers using
products manufactured by LEGRAND (or by other entities of its group): these processing
activities are carried out under the exclusive responsibility of LEGRAND and are described in
a separate document made available by LEGRAND directly to its end-customers through their
dedicated application;
- your processing of the personal data relating to your customers (including end-customers for
whom you have installed products manufactured by LEGRAND (or by other entities of its
group): these processing activities are carried out under your exclusive responsibility and must
be described in a separate document provided by yourself to the relevant data subjects.
For the purpose of this Privacy Notice, the term "Applicable Data Protection Regulation"
means the European regulation no. 2016/679 of 27 April 2016 (the "General Data Protection
Regulation" or "GDPR") as well as any data protection legislation or regulation that applies
to the processing of personal data described in this Privacy Notice, including:
- with respect to the processing carried out by LEGRAND FRANCE, the French law no. 78-
17 of 6 January 1978 and its application decree no. 2019-536 of 29 May 2019 (the "French
Data Protection Legislation").
Any reference to the Applicable Data Protection Regulation shall be deemed to include any
subsequent replacement of or amendment to the Applicable Data Protection Regulation (or part
of the same).
IDENTITY OF THE DATA CONTROLLERS
The processing of personal data described in this Privacy Notice are implemented under the
joint responsibility of the following companies belonging to the LEGRAND group
("LEGRAND" or "we" (and its derivatives)):
LEGRAND FRANCE
128, avenue du Maréchal de Lattre de Tassigny
87045 Limoges Cedex (France)
For more information about the allocation of roles between the aforementioned joint controllers
regarding the processing of your personal data, you can obtain the key points of the
arrangement between the joint controllers on request regarding the concerned processing, by
contacting us using the contact information provided in the "CONTACT US & CONTACT
OUR DPO" section.
ACCOUNT CREATION
To benefit from our offer (e.g. to use the Application), you need to be registered by creating an
account (the "Account").
When creating the Account, you will be asked to enter an email address and a password
(hashed). Please note that these log-in details are both required and necessary to provide the
Services that you are requesting. If a mandatory field is not filled in, your Account cannot be
created and you will not be able to benefit from the Services.
COLLECTED DATA, PURPOSES OF THE PROCESSING AND LEGAL BASIS
The personal data that you provide to us
Type of personal
data
Purposes of the processing
Legal basis
Email address*
Password*
First name*
Last name*
Country*
Creation and management of your
Account
Performance of the
contract based on the
general terms of use of
the Application**
Last name, first name,
email address, request
to exercise the rights,
expression of consent,
withdrawal of consent,
opposition request
Notifications done pursuant to the General
terms of use of the Application
Performance of the
contract based on the
general terms of use of
the Application**
Processing of your requests to exercise
your rights
Management of consent and withdrawal of
consent, management of opposition
requests against business prospections and
profiling
Sending of information regarding changes
made to the Privacy Notice
Compliance with our
obligations resulting
from the Applicable
Data Protection
Regulation
*The collection and processing of these personal data are mandatory and necessary for the
creation of your Account and allow access to the relevant Service.
**The general terms of use of the Application are available for reference in the Application.
*The general terms of use of the Application are available for reference in the Application.
The personal data collected when you use the Application and/or the Services
Type of personal data
Purposes of the processing
Legal basis
Language of the
device used to access
the Application / our
Services.
Customization of the language on your
Application
Performance of the
contract based on the
general terms of use of
the Application*
Communications in your Application for
business purposes
Legitimate interest in
drawing your attention
to our Services and End-
Customers Products;
and for the ongoing
improvement of our
communications
Push notifications and/or communications
in your Application for operational /
technical purposes
Performance of the
contract based on the
general terms of use of
the Application*
Balancing of legitimate interests
When we indicate in the Privacy Notice that we are relying on our legitimate interests to
process your personal data, this means that we consider that our legitimate interests are not
overridden by your interests or fundamental rights and freedoms, in light of the circumstances
and measures that we take to protect your privacy. You can obtain more information about this
analysis (the "Balancing test") on request, by contacting us using the contact information
provided in the "CONTACT US & CONTACT OUR DPO" section.
RECIPIENTS HAVING ACCESS TO THE DATA
Only the following recipients will have access to your personal data, within the limits set out
below:
The internal departments of LEGRAND FRANCE established in France :
- The Research and Development (R&D) teams responsible for the Application
have access to: the personal data of your Account (email address only); and
- The administrators of LEGRAND's cloud which hosts all of your personal data.
The service provider named Microsoft AZURE, responsible for hosting the LEGRAND
cloud architecture and the personal data centers which are located in the Netherlands;
For your information, your personal data may be transferred to Microsoft AZURE for
hosting purposes in the United States of America ; and
GOOGLE, which has access to the personal data relating to your browsing when you
accept it through the Application or through our cookies banner on the web Application.
For your information, your personal data may be transferred to GOOGLE for hosting
purposes in the United States of America. To learn more, please refer to the "COOKIES
AND SIMILAR TECHNOLOGIES" section below.
You are hereby informed that the aforementioned recipients of personal data are subject to a
confidentiality obligation and have undertaken to use your personal data in accordance with
our contractual arrangements. Where your personal data are transferred outside the European
Economic Area ("EEA"), we have notably put in place security and confidentiality safeguards
that are deemed appropriate in the light of the GDPR. For your information, you may obtain
access to these safeguards, on request, by contacting us at the address indicated in the
"CONTACT US & CONTACT OUR DPO" section.
DATA RETENTION PERIODS
We process your personal data for the durations described below:
Purpose of the processing
Retention duration of the personal data
Language selected for the device used to
access the Application / our Services in
order to adapt the content of our
communications for business purposes and
for operational / technical purposes.
None
Account management and configuration of
the Application:
Creation and management of your
Account, conditioning your access to our
Services.
Term of our contractual relationship, which
ends either (i) by sending LEGRAND a
request to delete the Account and the related
data (see "CONTACT US & CONTACT
OUR DPO" section), or (ii) upon expiration
of the grace period that you are given to
reactivate your Account as of your request to
unsubscribe (in accordance with the general
terms of use of the Application).
Furthermore, your Account will be deleted if
it remains inactive for three (3) consecutive
years since its last use, unless you object to
this deletion.
Purpose of the processing
Retention duration of the personal data
Processing of your requests to exercise
your rights
Sending of information regarding
changes made to the Privacy Notice
Management of consent and withdrawal
of consent, management of oppositions
against receiving business prospecting
and profiling, management of requests
to unsubscribe from business
communications
Three (3) consecutive years as from the
receipt of the request regarding the exercise
of your rights or the sending of information
regarding changes made to the Privacy
Notice
Please note that the above durations remain subject to mandatory data retention requirements
that may apply to us and, where relevant for the establishment, exercise or defence of legal
claims, to the applicable statutory limitation periods.
Lastly, we draw to your attention that uninstalling our Application does not automatically
imply the deletion of your personal data or withdrawal of your consent. To do so, you must
send a voluntary deletion or consent withdrawal request to LEGRAND (see "CONTACT US
& CONTACT OUR DPO" section) or make a request to unsubscribe (in accordance with the
general terms of use of the Application).
THIRD-PARTY SERVICES PARTNERS
You may have the opportunity to subscribe for services provided by third-party partners that
result from the sharing of our APIs (for example, services making it possible to make available
some functionalities from another interface, etc.). When you decide to use these third-party
services partners, you must grant a delegation for access to the personal data available on the
LEGRAND cloud, since we do not make your personal data available to third-party services
partner without your express consent. This subscription shall also be subject to acceptance of
specific general terms of use from the third-party services partner. In this case, the user
recognizes that LEGRAND does not possess and has no control over these third-party services
partners and that it is not responsible for the processing of personal data implemented by these
third-party services partners. For more information about how these third-party services
partners process your personal data, we recommend that you refer to the concerned third-party
services partner's privacy notice.
DATA SECURITY
We have implemented adequate physical, electronic and administrative protection security
measures in accordance with applicable regulations to protect your personal data. However,
we wish to draw users' attention to the potential risks regarding confidentiality of the personal
data related to internet usage. In particular, users are responsible for putting in place or ensuring
the existence of means securing their personal internet network, as well as for ensuring the
proper configuration of the box connected to the internet access provider, and other wireless
access means (e.g. WIFI, 4G, etc.).
USERS' RIGHTS
We intend to keep your personal data accurate, complete and up-to-date. In order to do so, you
can visit the "MY ACCOUNT" section of your Application.
Pursuant to the Applicable Data Protection Regulation, you benefit from the following rights
in relation to the processing of your personal data:
Right of access: you can ask to obtain a copy of your personal data from us, as well as to
receive information regarding the processing of your personal data (such as the categories
of personal data that are processed, the purposes of the processing, the categories of
recipients to whom the personal data is communicated, the retention period of the personal
data);
Right to rectification: you can ask us to correct, complete, update your personal data if it
is inaccurate, incomplete, ambiguous and/or expired;
Right to erasure: you can ask us to delete your personal data under certain circumstances
(for example, in application of Article 17 of the GDPR, if your personal data is no longer
necessary for the purposes for which they were collected or are processed; or if you have
withdrawn your consent for processing your personal data, as long as the prior consent was
the legal basis for their collection and processing and there is no longer any other legal
basis justifying the latter);
Right to restriction: you can ask us to limit the processing of your personal data under
certain circumstances (for example, in application of Article 18 of the GDPR, when you
contest the accuracy of the personal data, the time needed for us to verify this point);
Right not to be subject to certain specific processing: you can ask us, in application of
Article 22 of the GDPR, not to subject you to a decision based exclusively on automated
processing, including profiling, producing legal effects concerning you or significantly
affecting you in a similar manner;
Right to object: you may object to the processing of your personal data for a reason
relating to your specific situation (in accordance with, and within the limits of, Article
21 of the GDPR). Where personal data are processed for direct marketing purposes,
you can object at any time to such processing, including where it includes profiling
activities (to the extent that they relate to such direct marketing);
Right to portability: you can ask to receive your personal data when they are processed
on the legal basis of your consent or if necessary for the performance of a contract in a
structured, commonly used and machine-readable format, and request that we transmit
them to another data controller (for example, another service provider);
Right to withdraw consent: you can withdraw your consent at any time, without providing
a reason, for all of the processing activities described in the Privacy Notice for which the
legal basis for processing is your consent;
Right in case of death: pursuant to article 85 of the French Data Protection Legislation,
you can define guidelines relating to the preservation, erasure and communication of your
personal data by LEGRAND FRANCE after your death. These guidelines may be general
or specific. The general guidelines relate to all of your personal data and can be recorded
with a trusted digital third party certified by the French supervisory authority. The specific
guidelines relate to the processing of your personal data described in this Privacy Notice,
and can be recorded with us.
To exercise any of these rights, you may send your request at any time, using the contact
information provided in the "CONTACT US & CONTACT OUR DPO" section of this Privacy
Notice. Requests will be processed as long as you can validly prove your identity and the
subject of your request is clearly identified. Requests will be processed promptly, and in any
case within no more than one (1) month from receipt of the request. If needed, this period may
be extended by two (2) months, depending on the complexity of the request and number of
requests. In this case, we will inform you of the reasons for this extension. No payment will be
required to exercise your rights, except in case of clearly unfounded or excessive request. In
this case, we also reserve the right not to grant your request.
In addition to the rights described above, you may lodge a complaint at any time with a
competent supervisory authority. For instance, under the GDPR, you may lodge such a
complaint in the country in which you reside or work (if relevant) or where the alleged breach
has occurred, if you feel that our processing of your personal data breaches the Applicable Data
Protection Regulation. In France, the supervisory authority is the Commission Nationale de
l'Informatique et des Libertés (the"CNIL").
COOKIES AND SIMILAR TECHNOLOGIES
When you use the Application via a web browser, we place cookies and similar technologies
on your terminal (that is to say, the device that you use to browse on the Internet: computer,
mobile phone, tablet), for various reasons. Our practices in this respect are outlined in our
Cookies and Similar Technologies Policy.
MODIFICATION OF THE PRIVACY NOTICE
You can see the date of the last update to the Privacy Notice by referring to the "Last update"
note at the top of the Privacy Notice.
When we are considering making substantial changes to this Privacy Notice (for example, a
change to the processing purposes of the personal data, the identity of one or several data
controllers, or the manner in which you can exercise your rights), we will inform you before
these changes become effective, via email (and also, where possible, via an in-app notification).
This information is accompanied by an "I understand" button, which we ask you to click on in
order to confirm that you have understood the changes.
You are hereby informed that you can consult this Privacy Notice at any time on our website
“myconnectedaccount”, which is accessible from your Application.
CONTACT US & CONTACT OUR DPO
By email:
Via the online form on the website
https://www.legrandgroup.com/en/data-privacy
By mail:
Service Consommateurs Legrand
128, avenue du Maréchal de Lattre de Tassigny
87045 Limoges Cedex - France
Our DPO:
Data Protection Officer Julie Celma
128, avenue du Maréchal de Lattre de Tassigny
87045 Limoges Cedex France
fr-sm-data-protection-officer@legrand.com